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送貨優惠
- 香港本地

SF自取 l 送上門
全港1800點SF智能櫃自取服務
● 送貨時間星期一至星期六
(星期日及公眾假期休息)
● 送貨時間上午10:00 -下午18:00
● 備駐:可要求送貨前先電話通知
● 自取服務 丨SF會有SMS訊息提示取件通知
● 本地訂購少於$500以下,需支付港幣$50郵寄服務運費
(偏遠地區,各西貢、離島、馬灣、邊境、機埸加收HKD50.0運費 )
● 發貨後會有快遞號碼通知以便跟進
特快即日GOGOVAN 送 (NEW 新增服務)
買滿送 | 只限香港本地
購買滿港幣HK$10000以上,可選特快即日GOGO Van 免費送貨服務
(必需要在下午2:00pm 前截單,另外偏遠地區,大東涌、機埸、離島不接受此服務)
*GogoVan 由收件至完成送貨訊息通知l
- 澳門
● 訂購少於HK$5000以下須支付港幣HK$200運費,寄香港郵政-特快速遞直送服務,郵費包 2KG以下重量和運送1次。
● 運送時間:澳門地區3-7工作天送到上門(如受疫情影響的派遞服務將會有所延誤。敬請見諒)
● 備注:收件人需填寫姓名「中文全名」
● 發貨後會有快遞號碼通知,方便跟進
● 客人收到件告知我們
● 運送中如被關口抽檢,需繳地區關稅,稅項由購買者處理支付。
● 運送中如被關口抽檢中,被要求退回寄件方,運送只包1次,客人要求再次代辨寄送需支付運費、稅項和行政費,運費需報價通知作實。
退件建議:客人自行處理寄送。
● 為配合當地不時清關政策調整,寄件方可自行選擇合適快遞公司寄送,無需另行通知。
- 中國
● 訂購少於HK$5000以下須支付港幣HK$200運費,寄香港郵政-特快速遞直送服務,郵費包 3KG以下重量和運送1次。
● 運送時間:中國地區5-12工作天送到上門(如受疫情影響的派遞服務將會有所延誤。敬請見諒)
● 收件人需填寫全名姓名 (實名登記與手機號碼登記同名)
● 發貨後會有快遞號碼通知,以便跟進
● 收到件告知我們
● 如運費、稅項有需要幫忙,可以聯絡星級會員幫忙代購
運送常見問題 :
● 追蹤運送跟進,中國郵政網址,輸入快遞號
● 追蹤運送 : https://bit.ly/2KoXown
香港郵政
追蹤運送 : https://bit.ly/2Kg4aVk
選擇跨境直郵:寄運前需報關運送,須提交收件人身份證號碼及附加10% 貨款關稅項。(正規直郵)
● 運送中如被關口抽檢,需繳地區關稅,稅項由購買者處理支付。
● 運送中如被關口抽檢中,被要求退回寄件方,運送只包1次,客人要求再次代辨寄送需支付運費、稅項和行政費,運費需報價通知作實。 退件建議:客人自行處理寄送。
● 為配合當地不時清關政策調整,寄件方可自行選擇合適快遞公司寄送或分批寄出,無需另行通知。
- 亞洲地區
適用地方:
台灣
日本
韓國
馬來西亞
新加坡
印尼
泰國
越南
菲律賓
● 訂購少於HK$5000以下須支付港幣HK$300運費,寄香港郵政-特快速遞直送服務,郵費包 3KG以下重量和運送1次。
● 運送時間:亞洲地區地區4-10工作天送到上門(如受疫情影響的派遞服務將會有所延誤。敬請見諒)
● 收件人需填寫全名姓名 (實名登記)
● 發貨後會有快遞號碼通知,以便跟進
● 收到件告知我們
運送常見問題 :
● 追蹤運送跟進,香港郵政網址,輸入快遞號 香港郵政 追蹤運送: https://bit.ly/2Kg4aVk
● 運送中如被關口抽檢,需繳地區關稅,稅項由購買者處理支付。 馬來西亞寄FedEx 追蹤運送: https://bit.ly/382jgpJ
● 運送中如被關口抽檢中,被要求退回寄件方,運送只包1次,客人要求再次代辨寄送需支付運費、稅項和行政費,運費需報價通知作實。
● 退件建議:客人自行處理寄送。
● 為配合當地不時清關政策調整,寄件方可自行選擇合適快遞公司寄送或分批寄出,無需另行通知。
- 大洋洲區
適用地方:
新西蘭
澳洲
● 訂購少於HK$5000以下須支付港幣HK$200運費,寄香港郵政-特快速遞直送服務,郵費包 3KG以下重量。
● 運送時間:大洋洲地區5-10工作天送到上門(如受疫情影響的派遞服務將會有所延誤。敬請見諒)
● 收件人需填寫全名姓名 (實名登記)
● 發貨後會有快遞號碼通知,以便跟進
● 收到件告知我們
運送常見問題 :
香港郵政
追蹤運送: https://bit.ly/2Kg4aVk
運送中如被抽檢,需繳地區關稅,稅項由購買者處理支付。
- 歐洲地區
適用地方:
英國
法國
德國
比利時
瑞士
荷蘭
瑞典
盧森堡
奧地利
挪威
希臘
冰島
波蘭
土耳其
● 訂購少於HK$5000以下須支付港幣HK$200運費,寄香港郵政-特快速遞直送服務,郵費包 3KG以下重量。
● 運送時間:歐洲地區5-10工作天送到上門(如受疫情影響的派遞服務將會有所延誤。敬請見諒)
● 收件人需填寫全名姓名 (實名登記)
● 發貨後會有快遞號碼通知,以便跟進
● 收到件告知我們
運送常見問題 :
香港郵政
追蹤運送: https://bit.ly/2Kg4aVk
運送中如被抽檢,需繳地區關稅,稅項由購買者處理支付。
- 美加地區
適用地方:
美國
加拿大
● 訂購少於HK$5000以下須支付港幣HK$200運費,寄香港郵政-特快速遞直送服務,郵費包 3KG以下重量和運送1次。
● 運送時間:美加地區5-10工作天送到上門(如受疫情影響的派遞服務將會有所延誤。敬請見諒)
● 收件人需填寫全名姓名 (實名登記)
● 發貨後會有快遞號碼通知,以便跟進
● 收到件告知我們
運送常見問題 :
香港郵政
追蹤運送: https://bit.ly/2Kg4aVk
● 運送中如被關口抽檢,需繳地區關稅,稅項由購買者處理支付。
FedEx 追蹤運送: https://bit.ly/382jgpJ
● 運送中如被關口抽檢中,被要求退回寄件方,運送只包1次,客人要求再次代辨寄送需支付運費、稅項和行政費,運費需報價通知作實。
● 退件建議:客人自行處理寄送。
● 為配合當地不時清關政策調整,寄件方可自行選擇合適快遞公司寄送或分批寄出,無需另行通知。








會員積分
積分計算 | 級別 | 邀請獎賞
基本會員
星級會員
入會條件
免費登記
登記獎賞$50優惠
達成以下其中2項即可
1- 購買累積満$15,000
2- 成功邀請3位朋友購買
3- 好評分享
績分獎賞
績分計算
儲分$1=1分
用分200分=$1
使用績分比例200:1
好評獎賞
須填寫好評1次性
星級獎賞: 20,000積分=$100
會員積分
免費登記
登記獎賞$50優惠
凡購買dotdot任何產品,均享有績分
成功邀請獎賞
計算方法:
計算方法:被邀請新客戶購買$5000=5000績分
邀請人獎賞績分10%回赠=500績分,每次買,每次獎
會員折扣日
節日快閃感謝日
農曆新年、復活節、母親節、父親節、中秋節
會員瘋狂購物日(每年2次)
-8月 | TDC美食節
-12月 | 工展會
送貨優惠
免運費 | 香港本地
多點送
即日送貨
跨境優惠 l 中國
運送到中國免2次跨境稅優惠
生日禮遇
$100生日優惠
$200 生日優惠
會員績分條款細則
- 績分計算
2.凡購買dotdot任何產品,均享有績分
儲分$1=1分
用分200分=$1
3.使用績分比例200:1
20000積分=HKD100元
4.兌換結算準則以HKD /港元
5.績分條款如有任何更改,恕不另行通知,敬請見諒🙏
- 績分使用
2.積分使用只識限於dotdot.. 官方網站,專門店舖,展銷,電話或Whatapps購買時可以使用
3. 積分期限:當1年期內積分沒有使用,最後30天和7天會有電郵通知限期內使用,期限過了積分系統會自動清零,會員已在登記時同意,避免追索權,敬請見諒。
- 會員級別
1.基本會員
1.會員登記:新客人手機號碼登記便成為dotdot 基本會員,開始開心購買
2.新客戶在網上登記優惠$50,即時獲取$50,便成為dotdot 基本會員
3. 凡購買dotdot任何產品,均享有績分
儲分$1=1分
用分200分=$1
績分比例200:1
2.星級會員
升級條款,需達以下2要求
1.成功邀請獎賞
-新客戶購買時請填寫邀請人的會員電話號碼
獎賞:每1位成功邀請人獎賞績分10%回赠
計算方法:新客戶購買$5000=5000績分
邀請人獎賞績分10%回赠=500績分,每次買,每次獎
2.好評獎賞
須填寫好評1次性
星級獎賞:20000績分 =$100
3.購買累積滿$15000
4.2年保留積分期限
5.運送到中國免2次跨境稅優惠
3.VIP
VIP 條款
須買滿100盒送30 或
-成功邀請20位新朋友仔
VIP獎賞
-享有1次「保留價」使用權
例子:2021年VIP 價HKD$598,下一次2023 可以行使價購買HKD598 舊價一次
-積分永久保留,不會受清分影響
-免費寄存服務
-6次免費送貨(香港本地)或
-3次免費送貨到其他(海外國家)
-可免息分期
- 成功邀請獎賞
-新客戶購買時請填寫邀請人的會員電話號碼
獎賞:每1位成功邀請人獎賞績分10%回赠
計算方法:新客戶購買$5000=5000績分
邀請人獎賞績分10%回赠=500績分,每次買,每次獎
成功邀請3位,升級星級會員
新客戶購買時請填寫邀請人的會員電話號碼,成功邀請3位朋友仔,審核後會有星級會員通知
成功邀請20位,升級VIP
Frequently Asked Questions (Purchases)
- How much is the shipping fee?
Shipping Information
- Hong Kong (Local)
Free shipping for orders over HK$500 (HK$50 surcharge for remote areas, Sai Kung, outlying islands, Ma Wan, border areas, and airport deliveries).
Orders under HK$500 are subject to a HK$50 shipping fee.
Delivery time: 1–3 working days.
- Macau
Free shipping for orders over HK$5000; orders under HK$5000 are subject to a HK$200 shipping fee.
Delivery time: 3–7 working days.
- China
Free shipping for orders over HK$5000 to anywhere in mainland China; orders under HK$5000 are subject to a HK$200 shipping fee.
Delivery time: 5–14 working days.
- Asia Region
- Taiwan
- Japan
- South Korea
- Malaysia
- Singapore
- Indonesia
- Thailand
- Vietnam
- Philippines
Free shipping for orders over HK$5000; orders under HK$5000 are subject to a HK$300 shipping fee.
Delivery time: 5–14 working days.
- Oceania Region
- New Zealand
- Australia
Free shipping for orders over HK$5000; orders under HK$5000 are subject to a HK$350 shipping fee.
Delivery time: 7-14 working days.
- Europe Region
- United Kingdom
- France
- Germany
- Belgium
- Switzerland
- Netherlands
- Sweden
- Luxembourg
- Austria
- Norway
- Greece
Free shipping for orders over HK$5000; orders under HK$5000 are subject to a HK$350 shipping fee.
Delivery time: 7-14 working days.
-
North America
or Other Unlisted Regions
- United States
- Canada
Free shipping for orders over HK$5000; orders under HK$5000 are subject to a HK$400 shipping fee.
Delivery time: 7-14 working days.
To ensure the most efficient delivery, we use Hongkong Post – Speedpost direct delivery service. Postage covers parcels up to 3kg; excess weight will incur additional charges with prior notification. (Overseas customers must provide their full name for customs clearance.)
- Can I return this item? How do I return it?
This item comes with a 7-day return policy, with returns arranged based on the situation.
Eligible for Return
1. Damaged during shipping.
2. Product is intact, unopened, and unused.
Not Eligible for Return
Opened or used products are not eligible for return; we apologize for any inconvenience.

Return Process: Online Orders
1.
Please present valid proof of purchase issued by our company; returns will not be accepted after the deadline.
2.
Please take photos of the product for return and send them to us with notes.
3.
Send the item to the designated return address.
*Buyer is responsible for postage costs.*
4.
Once the return is received and inspected by our company, we will arrange the refund process.
5.
You are entitled to one return service. Similarly, please return the goods within 7 days after receipt.
Return Process: In-Store Purchases
1.
For purchases made at counters, as payment is collected by third-party retailers, please return the item with the receipt to the store or counter where purchased. Returns will not be accepted after the deadline.
2.
Please take photos of the product for return and send them to us with notes.
3.
When returning an item, please fill in the reason for return, your name, contact person, and phone number, so we can improve our services and product quality in the future.
4.
You are entitled to one return service.
- Support Contact
- Whatapps : +852 62276040
- Email : support@dotdot.com
- Will I receive a shipping notification after purchase?
Yes!
After dispatch, you will receive an SMS and email with the tracking number. You can use the link to check delivery status.
- What is the difference between reward points and discounts?
- Online Shopping
Reward
Reward points can only be applied to online purchases. The system will automatically calculate the discount once selected.
Discounts
Discounts are obtained through different methods such as sharing, registration, or filling forms, and can be applied across different purchase channels.
- Taxes & Customs
- Customs duties and taxes must be handled and paid by the purchaser in each region.
- Customers in China, Taiwan, and Macau must provide their full Chinese name (real-name registration) for customs clearance.
- Overseas customers must provide their full English name for customs clearance.
- If the shipment is inspected by customs, regional duties and taxes must be paid by the purchaser.
- If the shipment is inspected and returned to the sender, shipping covers one delivery attempt only. Customers requesting reshipment must pay additional shipping, duties, and administrative fees. Costs will be confirmed by quotation.
Return Recommendation: Customers should handle return shipments themselves. - To comply with local customs policy adjustments, the sender may choose an appropriate courier company or ship in batches without further notice.
- Support Contact
- Whatapps : +852 62276040
- Email : support@dotdot.com
- Anything that i need to pay attention?
Terms and Conditions
-
The ingredient information provided on this website is translated and compiled from academic papers, clinical reports, and health news, and is for consumer reference only.
-
The content is not intended to compare, criticize, endorse, or recommend any specific brand or product, nor to validate the opinions of others.
-
All health-related information on this site is for reference only. Results may vary depending on individual constitution. It is recommended to consult your nutritionist or doctor before consumption.
-
This product is not intended to diagnose, treat, or prevent any disease.
- This product is a health supplement. Absorption and effectiveness may vary among individuals and require time for the body to process naturally.